PAYMENT

IS PRICING LISTED IN US DOLLARS?

All of the prices listed on our site are in US Dollars.
For international orders, your financial institution will process a currency conversion after your transaction goes through.

DO INTERNATIONAL ORDERS INCLUDE DUTIES/CUSTOMS FEES?

International orders may be subject to additional duties or custom fees. Customs policies vary widely from country to country and are unfortunately beyond our control.

The order total we provide does not include these duties as they are applied and collected by the destination country’s Customs Office at their discretion. Customs fees are not charged by nor paid to PewPet. As a result, we are unable to refund these fees.

Payment methods

PayPal

We accept payment from customers through a secure payment gateway PayPal. For more information, please visit the PayPal website.

PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment. PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

  • After viewing your items on your shopping cart page, you can click and check out with PayPal. Then you will leave our site and enter PayPal’s website.
  • You can sign in to your PayPal account, or you can create a new one if you haven’t got one.
  • You can use the PayPal as you want according to the on-screen instructions.

Usually, PayPal e-check will take 3-5 business days to be confirmed by PayPal.

  • The reasons why we suggest you use PayPal:
  • Payment is traceable. By using your PayPal account, you can trace the status of your payment.
  • When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use

Contact information:

  • Email:  [email protected]
  • Phone: +86 18757816502
  • Address:
    Room 401, Unit 1, Building 36, Shangren New Village, Jiangdong Street, Yiwu City
    Jinhua, Zhejiang
    China 322000
  • Working Time:Monday-Friday 9:00-17:00 (GMT+8)

Note:Your payment information is not processed through or stored on pewpet.com servers, and no information is ever released to a third party.